Your Fallon Health ID card

When you join Fallon Health, you'll receive a member ID card in the mail. This card has your member number and other important information that your doctors and pharmacy will need when you get services.

Print a temporary ID card or request a new ID card

  • Log into MyFallon and go to the "ID Card" area. 
  • Follow the instructions to print or order a new ID card.

Download the mobile ID card app

With this app you can view your card and the cards of your dependents and email or fax an image of your ID card to your doctor, hospital or pharmacy.

  • On your mobile device, download the app from either the iTunes App Store or Google Play.
  • Open the Member ID Card application after the download is complete.
  • Log into the app. The first time you log in, you’ll need to enter your member ID number. If you don’t know your member ID number, you can call Fallon Customer Service at 1-800-868-5200.
  • Enter your ZIP code.

Tips for using the mobile ID card app

  • Your member number will be saved after the first time you log in for your convenience. For your security, only the last four digits of your member number will be visible.

  • Each time you log in, you will need to enter the first five digits of your ZIP code. Your ZIP code is the one associated with the address you used on your Fallon enrollment form.

  • New year, new ID card? Don't worry. Your new ID card will appear in the app when you've logged in. There's no need to re-install the app. If you have a new member ID number, you will have to log in with that new number.

  • Make sure your smartphone has data and/or wi-fi turned on.

  • For your security, the app will log you out after 15 minutes of inactivity. You may log back in to the app at any time.

Get the Fallon member ID card app

Scan this code with your phone to download the app (for iOS and Android)

QR code for mobile ID card app

Or, go to the iTunes App Store or Google Play and search for "Fallon Health member ID card."