Accessibility statement

We are committed to ensuring that the members portion of is accessible to everyone. The members portion of our website follows specific accessibility standards set by the Commonwealth of Massachusetts. The Commonwealth accessibility standards are generally based on standards used by the Federal government for technology accessibility for people with disabilities, and web content accessibility guidelines developed by the World Wide Web Consortium (W3C). For more information about the Federal standards, please visit the Section 508 website ( or the Federal Access Board website ( For more information about the W3C guidelines, please visit their website (

If you have any questions or suggestions regarding the accessibility of the members portion of, please contact us, as we are continually striving to improve the experience for all of our visitors.

Contact us by mail:
Fallon Health
10 Chestnut St.
Worcester, MA 01608

Contact us by phone:
TTY users please call TRS Relay 711
Monday through Friday,
8 a.m. to 6 p.m.  Eastern time

Contact us by email:

About Portable Document Format (PDF)

Some documents on the members portion of are produced in Portable Document Format (PDF). Efforts are currently underway to ensure that all PDF files are optimized for accessibility. In order to improve viewing of PDF files, please download the latest version of Adobe® Reader®, which is available for free at the Adobe website (