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Call us Call us toll-free at 1-877-790-4971 (TRS 711),
8 a.m.–8 p.m., seven days a week.
(Apr.–Sept., we are available 8 a.m.–8 p.m., Mon.–Fri.)


If you are struggling to make rent or mortgage payments because of COVID-19, there are resources available that can help. (This link takes you away from the NaviCare website.)

Meetings and presentations

Learn more about NaviCare during a presentation. See the schedule of presentations »

Download a NaviCare brochure

2023 NaviCare brochure (pdf)

Member resources

To Your Health (pdf)
MyFallon online tools
Plan documents and forms

Who can join?

As a NaviCare member, you can’t be enrolled in another health insurance plan, except Medicare. Additionally, to qualify you must: 

 -   Be age 65 or older  
 -   Have, or be eligible for MassHealth Standard*
 -   Live in the NaviCare service area, which includes all of the cities and towns in Massachusetts except those in Nantucket and Dukes counties.

*If you have only MassHealth Standard, you can join NaviCare SCO. If you also have Medicare Parts A and B, you can enroll in NaviCare HMO SNP. Both plans offer the same coverage and benefits.

The information on this page was last updated on 10/1/2022.

NaviCare is a voluntary program in association with MassHealth/EOHHS and CMS.