Fallon Health Launches Improved Member Portal

New digital platform gives members greater ability to manage their health care

Worcester, Mass., February 11, 2021— Fallon Health, a nationally recognized, not-for-profit health care services organization, announced today the launch of its member portal, MyFallon. The improved MyFallon features new easy-to-use tools that allow members to take greater control of their health care.

“The new portal reflects Fallon’s mission to making our communities healthy,” said Richard Burke, President and CEO of Fallon Health. “MyFallon gives members the ability to monitor their medical costs, budget for medical needs, and receive care.”

Available to all Fallon Health members, MyFallon connects members to vital information about their health insurance benefits, coverage and claims. The new MyFallon improves upon functionality that was already available, such as claims look-up and electronic documents, and also gives members new tools that will allow them to:

  • See copayments and/or coinsurance for common services
  • Track deductibles and out-of-pocket-maximums
  • Check authorization status
  • Log into many of Fallon Health’s online tools with a single username and password

“We wanted to create an experience for our members that connects them with resources that help them get the most from their health insurance,” said Emily West, Senior Vice President and Chief Operating Officer at Fallon. “By making information readily available, MyFallon helps influence healthy behavior and empowers our members to play a bigger role in managing their individual wellness goals. 

MyFallon can be accessed on a web browser on a desktop computer, laptop, tablet or smartphone. Visit myfallon.org to register or log in.

Melissa Randall
Corporate Communications Manager, Fallon Health

About Fallon Health
Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products.