Fallon Health’s Medicare Advantage plans receive high rating by CMS for 2021

Worcester, Mass., October 14, 2020— Fallon Health, a nationally recognized, not-for-profit health care services organization, announced today its Medicare Advantage plans have been recognized with a 4.5-Star (out of 5) overall rating for 2021 by the Centers for Medicare and Medicaid Services (CMS). This high score highlights the organization’s commitment to providing quality products and services to its members.

Scores are based on more than 40 care and service quality measures across several categories including staying healthy, managing chronic conditions, member satisfaction, customer service and pharmacy services. 

“We are thrilled to have a strong 4.5 Star Medicare Star rating for our Medicare Advantage plans—Fallon Medicare Plus and NaviCare—for 2021,” said Richard Burke, President and CEO of Fallon Health. “Fallon rallied around efforts to raise the bar, and I am pleased our organization’s commitment to providing excellent care and services to the diverse members we serve has been verified by CMS.”

“The Star ratings serve as a useful and unbiased guide for Medicare beneficiaries as they research the plan that is right for them,” explained Deborah Daviau, Vice President of Medicare and Executive Director of NaviCare for Fallon Health. “In the midst of the current pandemic, health care is more top of mind than ever before. With more than 40 years of experience offering Medicare solutions, Fallon is proud to continue our tradition of providing quality plans as recognized by the 4.5-Star rating.”  

To learn more about Fallon’s 2021 Medicare Advantage offerings during the open enrollment season underway October 15 through December 7, please visit fallonhealth.org/medicare.

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Melissa Randall
Corporate Communications Manager, Fallon Health

About Fallon Health
Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of those we serve. In addition to offering innovative health insurance solutions and a variety of Medicaid and Medicare products, we excel in creating unique health care programs and services that provide coordinated, integrated care for seniors and individuals with complex health needs. Fallon has consistently ranked among the nation’s top health plans and is accredited by the National Committee for Quality Assurance for its HMO, Medicare Advantage and Medicaid products.