Contact us - information for physicians and providers
Provider Relations Department
1-866-275-3247
askfchp@fallonhealth.org
Behavioral health questions
Carelon Behavioral Health is Fallon's behavioral health partner. To contact them, visit the website below (use "Massachusetts" as the state and "Fallon Health" as the plan), or call them at 1-888-421-8861.
Carelon Behavioral Health provider website
For behavioral health providers wishing to initiate contracting and credentialing in order to
see Fallon members, please go to Carelon Behavioral Heatlh's Join Our Network page to begin the process..
Electronic data submission and Provider Tools inquiries
EDI Coordinators
1-866-275-3247, Option 6
edi.coordinator@fallonhealth.org
Contact forms