Resources

Important member resources

• Forms
• Member rights and responsibilities
• Mental Health Parity (pdf)
• Continuity of Care for Limited Networks Notice (pdf)
• Notice of Privacy Practices (pdf) 
• Additional information about our health plan benefits and policies (pdf)
• Fallon Health ID card
  Get your Fallon member ID card from your smartphone
• Request to get brochures and materials mailed to you
• Advance care planning
  Information on advance directives and living wills (health care proxies)
• Estimated costs worksheet for HSAs and FSAs
  Calculate your out-of-pocket health care costs to determine the amount you should contribute to an HSA or FSA

Behavioral health resources

• Carelon Behavioral Health
  On the Carelon Behavioral Health website you'll find helpful, up-to-date information about behavioral health topics and benefits. You can also conduct a search for a behavioral health provider, find the latest behavioral health prevention and wellness information and more. Login by entering your state and health plan name.
• Parent/Professional Advocacy League (PAL)
  Is there a child or adolescent with mental health needs in your life? Visit this site to learn about PAL, an organization of parents and professionals who advocate on behalf of children with mental, emotional or behavioral special needs and their families in order to bring about family empowerment and system change.

Choosing quality health care 

• Health care guidelines
  These documents outline standards and best practices for preventing and managing disease.
• Healthcare Compass by MHQP
  A user-friendly site for patients, families and other healthcare consumers to use to search and compare primary care doctors’ offices across Massachusetts
• The Leapfrog Group for Patient Safety
  Find out about the Leapfrog Group, which encourages large employers to recognize and reward health plans and hospitals that make "big leaps" in patient safety and quality.

Understanding health insurance

• Glossary of health insurance terms
• Preventive care services
  From HealthCare.Gov, a list of services that are covered in full, as long as they're provided by an in-network provider