Naturally Well
National research shows that more one-third of Americans use some form of complementary or "alternative" health care. In recognition of this, Fallon Health has created Naturally Well, making it easier for you if you decide to use these integrative health care approaches. These services are not meant to replace customary medical treatment, but rather work hand-in-hand with it.
As a Fallon member, Naturally Well gives you discounts on acupuncture, chiropractic care (in addition to any chiropractic benefit your plan may have—see your Fallon Member Handbook/Evidence of Coverage for more information) and massage therapy from the American Specialty Health Networks, Inc. (ASHN) credentialed network of qualified providers*.
With the ChooseHealthyTM program, you can get discounts on services from contracted practitioners nationwide, purchase quality health improvement products, and have access to an online health library. The services and products are not covered benefits under your health plan coverage, but are instead offered as an extra value if you wish to use them.
Fallon may offer programs similar to those on ChooseHealthy as part of your membership—check your Fallon Member Handbook/Evidence of Coverage for details.
* Benefits and coverage may vary by product, plan design and employer. For specific details regarding your Fallon Health plan, benefits and features, please check with your employer or contact a member of our customer service team at 1-800-868-5200 (TTY users please call TRS Relay 711), Monday, Tuesday, Thursday, and Friday from 8 a.m. to 6 p.m. and Wednesday from 10 a.m. to 6 p.m. MassHealth members can call Fallon Customer Service at: 1-800-341-4848 (TTY users please call TRS Relay 711), Monday through Friday, 8 a.m. to 6 p.m.