Find providers and get care
Berkshire Fallon Health Collaborative (BFHC) has doctors, nurse practitioners, hospitals and other health care providers in Berkshire County.
Find a doctor or specialist
Search for doctors by address, language spoken, specialty and more.
Find a behavioral health provider
Find psychiatrists, psychologists, social workers, mental health facilities and more. Choose “Massachusetts” as your state, and “Fallon Health” as your plan. You can also call Carelon Behavioral Health at 1-888-877-7184.
Find a routine eye care provider
Find a provider for routine eye exams and find optical shops. Enter your ZIP code and choose “Fallon – MassHealth” as your plan.
Find an urgent care center
Are you sick or hurt with a condition that you think needs attention right away but isn't life-threatening? You can go to an urgent care center.
Get care online or by phone
Teladoc gives you 24-hour access, 7 days a week to a U.S. board-certified doctor who can treat non-emergency health issues like:
- cold and flu symptoms
- respiratory and sinus infections
- skin problems
- urinary tract infections
- pink eye
Care needs screening
The care needs screening is a set of questions that helps us get a picture of your health.
Appeals and grievances
If you want us to change a decision we've made about your coverage, you can file an appeal. If you have a problem or concern, you can make a complaint called a "grievance."
Medical necessity criteria
You must meet certain medical standards to get some MassHealth covered services. These standards are called medical necessity criteria.