Resources and support for providers and caregivers

To refer someone to the program, call us at 1-877-837-9009 (TRS 711) or contact us online.

Caring for a loved one?

Summit ElderCare PACE supports families and caregivers so that their older loved ones can continue to live at home instead of in a nursing home:

  • Individualized consultation on care plans
  • A Care Team that works closely with caregivers
  • 24-hour telephone access for emergencies and unexpected situations
  • Caregiver support groups
  • Respite

Caregiving tips from Fallon Health experts

Caregiver Connection is Fallon Health's caregiver blog. Topics range from what new caregivers need to know about their important role to how to manage medication. Sign up to receive emails when a new blog topic is posted.

Monthly caregiver support group meetings

Hosted at each Summit ElderCare PACE Center, these meetings are free and open to the public. They feature monthly topics and speakers.

July 15, 2025
2 - 3 p.m.
Topic:
 Dealing with difficult behaviors
101 Wason Ave., Springfield
Call in: 1-774-243-2133 (Code: 314225852)
For more information, contact Liz Ciak at 1-413-272-6192.

H2219_SE_2018_37 Approved 11092018
This page was last updated on June 23, 2020.

Organizations and resources for elder care

(The links below take you away from our website.)

Regional

National

Contact My Ombudsman

My Ombudsman helps people enrolled in MassHealth (Medicaid). My Ombudsman is an independent organization that helps individuals, including their families and caregivers, address concerns or questions that may impact their experience with a MassHealth health plan or their ability to access their health plan benefits and services. My Ombudsman works with the member, MassHealth, and each MassHealth health plan to help resolve concerns to ensure that members receive their benefits and exercise their rights within their health plan.

Call: 1-855-781-9898 
Email: info@myombudsman.org
Website: www.myombudsman.org
Office: 11 Dartmouth Street, Suite 301, Malden, MA 02148.