Fallon Health Earns NCQA Health Equity Accreditation
Worcester, Mass., December 9, 2024—Fallon Health, a nationally-recognized community health plan, today announced it has been awarded Health Equity Accreditation by the National Committee for Quality Assurance (NCQA)*. This accreditation recognizes the organization’s long-standing commitment to providing high-quality and equitable care to its members.
“We’re honored to achieve this recognition from the NCQA highlighting the important work Fallon Health is doing to eliminate disparities in health care,” said Manny Lopes, President and CEO. “Providing our members, who represent some of the most complex in the state, with the best possible care is central to our mission. And we look forward to continuing our efforts in this area of focus as well as ensuring our members have access to quality and affordable care.
”NCQA’s Health Equity Accreditation evaluates how well an organization complies with standards in the following areas: organizational readiness; framework for and collection of race/ethnicity, language, gender identify and sexual orientation; access and availability of language services; practitioner network cultural responsiveness; culturally and linguistically appropriate services programs; and reducing health care disparities.
“Earning Health Equity Accreditation shows that an organization is making a breakthrough in providing excellent health care to diverse populations. I congratulate any organization that achieves this level of distinction,” said NCQA President Margaret E. O’Kane. “Eliminating racial and ethnic disparities in health care is essential to improving the quality of care overall.”
Fallon Health’s health equity vision is that everyone deserves access to health care without discrimination. Fallon Health celebrates diversity and inclusion and is committed to providing inclusive services for fall. It recognizes and supports individuals’ abilities and rights to fully participate in sociality and believes that its communities are better served when it commits to providing equitable services. Fallon Health continues to work every day to help people of all ages, income levels, races, ethnicities, sexual orientations, gender identities, and health status’ achieve their health goals.
Fallon Health serves approximately 131,025 members enrolled predominantly in government sponsored health insurance programs including Medicare and Medicaid.
For more information about NCQA Health Equity Accreditation, visit www.ncqa.org.
*Accredited products include Fallon Health’s Medicare Advantage, Medicare Advantage Special Needs Plan (SNP)/Senior Care Options Program (SCO), MassHealth Accountable Care Organization (ACO) Partnership Plans and its Massachusetts Health Connector plan.
Fallon Health contact:
Melissa Randall
Director, Corporate Communications
Fallon Health
508-368-9345
melissa.randall@fallonhealth.org
About Fallon Health
Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon delivers equitable, high-quality coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly).
About NCQA
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. In recognition for its leadership in diversity, equity and inclusion, NCQA has won the Excellence in Diversity Award from the Chesapeake Human Resources Association. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more-informed health care choices. NCQA can be found online at ncqa.org, on Twitter @ncqa, and on LinkedIn at linkedin.com/company/ncqa.